Table Of Content
All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel, and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD). A guest may be at sea for several days without any immediate hospital and/or specialist back up. Since the cruise itinerary is not within the U.S., the availability of specialized shore side facilities can be problematic. Guests are required to adhere to the payment plan selected until balance is fully paid.
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Reservations
The customer will then have 15 days to bring the account current. If the account is brought current within those 15 days, they will receive a new cabin assignment, based on current availability and pricing. Any early discounts will be lost and the account balance adjusted accordingly. If an account becomes 30 days past due, the reservation will be automatically canceled and all payments forfeited. A. In accordance with Royal Caribbean’s pregnancy policy, pregnant women are only allowed to sail if pregnant for less than 24 weeks at time of cruise disembarkation.
h Annual SuperCruise
Capital Jazz canceled their annual SuperCruise in January and offered guests a refund, however, many people say they still haven’t received their money. A. A referral service is available for solo travelers seeking a cabin-mate. Please inquire about this when making your reservation. Also, INSUREMYTRIP.COM is a web site that allows you to review and compare various other travel insurance options.
Video Highlights from the 2020 SuperCruise
Per new cruise line requirements, you must confirm that you and all persons who will be staying in your cabin are fully vaccinated (or will be fully vaccinated prior to sailing). You also agree to submit proof of a negative Covid-19 test taken within 48 hours prior to sailing. If there is a cost for said test, it will be at your own expense. But several days before their departure, Capital Jazz notified SuperCruisers that the trip was canceled due to COVID-19 and a CDC alert to avoid cruise travel.
A deposit of $325 per person (or $650 per person for suites or singles) is required to reserve a cabin. This fee does not apply for the correction of errors made by us or for changes made within 15 days of original reservation. A. A deposit of $325 per person (or $650 per person for suites) is required to reserve a cabin on the SuperCruise. Your reservation cannot be completed until deposits are paid for all parties listed on the reservation. If only one party will be occupying a double-occupancy cabin, a $650 deposit will be required (or $1,300 for suites). Initial deposits must be made by credit or debit card only.
Royal Caribbean’s Voyager of the Seas
For the main concert venue (Royal Theatre), seating times for the nightly shows are pre-assigned to each guest based on the dinner seating time you select when you make your original cruise reservation. For all other show venues, seating is first-come, first-serve and no advance reservations are required. Customers on the installment plan are required to make regular payments in accordance with the selected payment plan. If an account becomes 15 days past due, the customer will lose their cabin assignment and their reservation will be suspended.
Refund/Cancellation Policy
A. A laundry and dry-cleaning service is available on the ship. However, no self-service laundry machines are available. A. Bringing children is permitted, but not encouraged. There are no onboard activities for children during the SuperCruise and all children’s venues on the ship will be closed. Pricing for adults and children is the same, regardless of age.
h Annual SuperCruiseJanuary 15-22, 2023
Travel insurance is not mandatory and you have a choice of provider in the open market. Please note that many policies do not include coverage for Covid-19 related claims. Please read policy details carefully before purchasing to ensure you obtain the specific coverage you are seeking.
A. Royal Caribbean recently updated their Covid guidelines. Covid-19 vaccinations and testing are no longer required on their Caribbean cruises. For more details, please visit their Boarding Requirements page.
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise. Travel insurance can protect you from financial loss in the event of a covered trip cancellation, medical emergency, lost baggage, etc. For this reason, we encourage you to purchase trip cancellation insurance.
Please read the information on this page before proceeding with your reservation for the 2023 cruise. And while Capital Jazz hasn’t been responsive to these customers, they are currently collecting money for their upcoming 2023 cruise. These customers tried disputing the charge with their credit card companies, but because they believed Capital Jazz would issue a refund, they waited 90 days. They then fell outside the dispute window, which is 60 days. And while some of King’s and Richards' family members were issued refunds, they can't get an answer on when exactly they'll get back their money.
Installment payments are due on the 15th of each month, with final payment due by October 15, 2022. For cabins reserved after September 30, 2022, full payment is due at time of booking. A. There are a limited number of triple and quad cabins on the ship. For these cabins, the first two guests are each charged the full double-occupancy price. Additional guests in the same cabin are each charged half of the double-occupancy price.
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A. For the 2023 cruise, we expect to begin announcing the talent lineup in early 2022, with occasional updates provided in the months leading up to the cruise. The final lineup and event schedule are announced a few weeks prior to sailing. A limited number of interior cabins have been designated as single cabins. For these cabins, the single supplement fee is waived. All guests on the SuperCruise must embark and disembark in San Juan.
Disembarking the cruise at any of the ports of call may result in fines or detainment by local authorities. A. All passengers on the SuperCruise are required to have a valid passport. Passengers denied boarding due to lack of a valid passport will not receive a refund. CJP charters an entire ship for each year’s SuperCruise sailing. CJP also programs all of the entertainment and activities during the cruise. When inquiring about a theme cruise, always ask if it is a full-ship charter.
All pricing is per-person based on double-occupancy per cabin unless otherwise noted. Pricing does not include "TGF" surcharge (taxes, gratuities, & fees) of $265 per person (or $289 per person for suites). Book early for best pricing and cabin availability.
Our group booking and travel agent programs were discontinued in 2017. Guests are encouraged to obtain travel insurance to protect themselves in the event of cancellation. Availability grid is not updated in real time. Actual cabin inventory may differ from what is indicated on grid. Pricing subject to change at any time without notice.
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